What should I do if I have a defect with my order? Leah Ransby December 15, 2022 16:37 Updated Follow If you have a defect with your order please send us a photo of your defect to firstname.lastname@example.org or you may contact our customer support team at 1-877-902-4150 with your order number. Related articles How do I return a frame I ordered, but don't need? Can we custom make a 120 inch wide Standard Vinyl Frame? How are your products shipped? Comments 0 comments Please sign in to leave a comment.